Bancasurance Distribution Series

Conversational Selling

Focus

♠ On the 4 groups of key questions during a Conversational Selling approach.

♣ On enact a role play conversation to assess if the student´s learning journey has incorporated the competencies thoroughly.

Objectives

1. To equip learners with the skills to uncover  genuine customer needs.

2. To examines ways to proactively engage with customers in a less formal way.

3. To learn how to link these conversations to the need for Bank products and insurance solutions.

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